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Fluency Was the Starting Point. Communication Debt Became the Focus.

The ECA Institute began by helping globally trained healthcare professionals strengthen their communication confidence in English-speaking environments.


But over time, a larger pattern became clear.


Many communication breakdowns weren’t caused by language alone—they were caused by unclear expectations, assumptions, and missed confirmations that slowed team progress.


We call this Communication Debt—the hidden buildup of misunderstandings that impacts collaboration, efficiency, and outcomes.


Today, we support healthcare leaders and organizations working in complex, high-pressure environments.


Through workshops, communication tools, and strategic training, we help teams strengthen clarity, reduce breakdowns, and communicate with confidence when it matters most.


Interested in strengthening communication across your teams? Explore how organizations partner with us here.

Devon Bruce, Founder and CEO

Devon Bruce is the Founder and CEO of the ECA Institute and the creator of the Communication Debt framework—a model that helps healthcare teams identify and reduce the hidden communication breakdowns that slow progress, create friction, and impact outcomes.


Ranked #1 in the U.S. and #7 worldwide in language education on LinkedIn, Devon works with hospitals, medical schools, research teams, and healthcare organizations to strengthen communication across high-pressure environments.


She is an international keynote speaker, writer, and host of the Frustrated to Fluent podcast and YouTube channel.


Her work began in 2016 as an online English educator working closely with doctors and healthcare professionals.


Over time, she recognized a recurring pattern: many communication challenges were not caused by language alone, but by unclear expectations, assumptions, and missed confirmations that affected teamwork and leadership.


This insight led to the development of Communication Debt, a concept that now shapes her workshops, training programs, and consulting work with healthcare organizations worldwide.


Today, Devon focuses on helping healthcare leaders and teams strengthen clarity, improve collaboration, and communicate with confidence when it matters most.

Chris Roe, Presentation Coach

Chris Roe has coached global leaders, entrepreneurs, CEOs, and business professionals from 15+ different countries.


He has helped clients introduce notable figures like Barack Obama, Michelle Obama, and Arnold Schwarzenegger, apply for awards (and win!), and many of his clients have been featured on the Forbes 30 Under 30.


Combining his early career as an award-winning Actor, Director, and Producer, alongside experiences in teaching English, learning languages and dialects, and world travel, Chris uses his unique blend of experiences to lead business professionals through entertaining and challenging programs, group workshops, keynote presentations, and 1:1 coaching towards professional and personal growth.

Aditya Bora, AI & Language Technology

Aditya Bora is the founder of Versa, an AI-powered English language learning platform that uses lifelike avatars to deliver immersive speaking practice.


With a background in electrical engineering and computer science from Stanford, Aditya has combined his deep technical expertise with a passion for education to create cutting-edge language tools accessible to learners around the world.


His work focuses on building responsive, low-latency AI experiences that feel natural and human.


Before founding Versa, he developed wearable health technologies and real-time deepfake interfaces, and participated in programs like Pear VC’s accelerator and the Atomic Ventures Fellowship. Aditya is deeply interested in the intersection of empathy, invention, and scalable impact—especially in creating inclusive technologies for underserved communities.


Whether he's testing new voice synthesis models or refining user experience, he brings a thoughtful, user-first mindset to everything he builds.

 

Emily Worden, Career Coach

Emily Worden is a certified professional career coach known for her energy, optimism, and practical advice.


With over 100,000 followers and ranked #1 worldwide for Career Coaching on LinkedIn, she helps early- and mid-career professionals navigate big transitions—whether they’re changing industries, reentering the workforce, or leveling up in their current roles.


She created a proven five-step process to help job seekers gain clarity, tell their stories with confidence, and land roles that are both fulfilling and financially rewarding. Her clients have doubled their salaries, overcome resume gaps, and created opportunities they once thought were out of reach.


Through 1:1 coaching, digital courses, and mindset strategies, Emily empowers professionals to build sustainable careers with purpose and confidence.